Terms of use
Latest update: Oct 2024
Terms of Service
ShoeboxMemo bv Atoomweg 63 3542 AA Utrecht
The Netherlands
Chamber of commerce: 60527269
Customer Care – Privacy Policy Issues
Email: support@slinwgwise.com
Acceptance of Terms
Welcome to Slingwise.com, owned and operated by Shoeboxmemo bv (collectively, “Slingwise”). Slingwise provides an online marketplace that connect users providing information and advice (the “Experts”) and users seeking information and advice (the “Seekers”). Slingwise also offers its customers SaaS (software as a Service) collectively, the “Services”. Slingwise marketplace and SaaS services are available at Slingwise.com and any other websites through which Slingwise makes its Services available and as an application for mobile devices (the “Application”), (collectively, the “Slingwise services”) .
By using Slingwise services, you agree to comply with and be legally bound by the terms and conditions of these Terms of Service (“Terms”), whether or not you become a registered user of the Services. These Terms govern your access to and use of the Site, Application and Slingwise services and all Collective Content (as defined below) and constitute a binding legal agreement between you and Slingwise.
In these Terms, “you” and “your” refer to the individual or entity that uses Slingwise services. “We”, “us”, or “our” refer to Slingwise. In addition, in these Terms, unless the context requires otherwise, words in one gender include all genders and words in the singular include the plural and vice-versa.
Please read carefully these Terms, our Cookie policy and our Privacy Statement, which can be found at www.slingwise.com, and which is incorporated by reference into these Terms. If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Site or Application. Failure to use the Site and Application in accordance with these Terms will give Slingwise the right to expel your from all Slingwise services and may subject you to civil and criminal penalties.
SLINGWISE SERVICES COMPRISE AN ONLINE PLATFORM THROUGH WHICH EXPERTS CAN CREATE A SLINGWISE PROFILE (AS DEFINED BELOW) IN ORDER TO OFFER INFORMATION AND ADVICE SERVCES TO SEEKERS. YOU UNDERSTAND AND AGREE THAT SLINGWISE IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN MEMBERS (AS DEFINED BELOW). SLINGWISE HAS NO CONTROL OVER THE CONDUCT OF MEMBERS OR OTHER USERS OF THE SITE, APPLICATION AND SERVICES OR ANY INFORMATION PROVIDED IN CONNECTION THERETO, AND DISCLAIMS ALL LIABILITY IN THIS REGARD.
Definitions
“Appointment” means a scheduled reservation by Slingwise integrated live video or by phone call or at the experts office or by Slingwise integrated chat coordinated via the Services between Members in connection with and subject to the terms of a Advicestore.
“Slingwise Content” means all Content that Slingwise makes available through the Site, Application, or Services, including any Content licensed from a third party, but excluding Member Content.
Member content means content from experts made available by experts within Slingwise services.
“Content” means text, graphics, images, music, software (excluding the Application), audio, video, information or other materials.
“Expert” or “advisor” means a Member who offers information and advice to “seekers” and creates a advicestore through the site, Application or Services.
Advicestore means the combined profile, booking page, market advertisement, calendar, advices products and offer created by the expert via the Site, Application, and Services.
“Member” means a person who completes Slingwise account registration process as described under “User Account Registration” below, and includes, without limitation, Experts and Seekers.
And it means a co worker invited by the Slingwise account holder to create a sub account and an advicestore.
“Member Content” means all Content that a Member posts, uploads, publishes, submits or transmits to be made available through the Site, Application or Services and includes, without limitation, advice stores.
“Seeker” means a Member who uses the Site, Application or Services to access information and advice from other Members.
Advice products means the all advice offers that can be acquired from an expert.
Discovery calls or discovery appointments mean free appointments through Slingwise intended to be advices on products or services the expert is offering.
Paid consult or paid advice are consults or advice products booked through Slingwise where the seekers pays the expert for his advice services.
After pay option. The expert has the option to determine which customers are allowed to pay for consultancy after the consult has come to pass.
“Tax” or “Taxes” mean any sales taxes, value added taxes (VAT), goods and services taxes (GST) and other similar municipal, provincial, state and federal indirect or other withholding and personal or corporate income taxes.
Certain areas of the Site and Application (and your access to or use of certain aspects of the Services or Collective Content) may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions posted for a specific area of the Site, Application, Services, or Collective Content, the latter terms and conditions will take precedence with respect to your use of or access to that area of the Site, Application, Services, or Collective Content.
YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SITE, APPLICATION OR SERVICES OR BY DOWNLOADING OR POSTING ANY CONTENT FROM OR ON THE SITE, VIA THE APPLICATION OR THROUGH THE SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SITE AND APPLICATION. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE, APPLICATION, SERVICES OR COLLECTIVE CONTENT. If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity.
Modification
Slingwise reserves the right, at its sole discretion, to modify the Site, Application or Services or to modify these Terms, including the Service Fee (as defined below), at any time and without prior notice. If we modify these Terms, we will post the modification on the Site or via the Application. We will also update the “Last Updated Date” at the top of these Terms.
Modifications to these Terms shall automatically be effective upon posting; provided, however, that material changes to the Terms will be effective as to an existing Member thirty (30) days after notice to the Member is provided via email from support@slingwise.com to your email address on file with Slingwise. You agree to keep your email address on file with Slingwise up-to-date. By continuing to access or use the Site, Application or Services after we have posted a modification on the Site or via the Application or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Site, Application and Services.
Eligibility
The Site, Application and Services are intended solely for persons who are 18 or older. Any access to or use of the Site, Application or Services by anyone under 18 is expressly prohibited. By accessing or using the Site, Application or Services you represent and warrant that (i) you agree to be bound by these Terms and (ii) that you are 18 or older and able to form legally binding contracts.
How the Site, Application and Services Work
The Site is i) a platform for Members to connect and schedule Appointments in order to exchange information with other Members. You may view Slingwise advicestores as an unregistered visitor to the Site, Application and Services; however, if you wish to use the Services you must first register to create a Slingwise Account (as defined below). ii) Next Slingwise offers Software as a Service. This means that experts can integrate part of the Slingwise advice store with their own website.
Slingwise role is solely to facilitate the availability of the Site, Application and Services and to provide services related thereto, such as Appointment scheduling, facilitating integrated live video, payment integration, Slingwise dashboard, SaaS features etc (see https://slingwise.com/new-how-it-works/for more details). Slingwise does not provide and is not responsible for Member Content or any information or advice exchanged between Members during Appointments or otherwise. Slingwise does not verify the credentials of any of its Members. You understand and acknowledge that Experts are not employees or agents of Slingwise but are independent service providers using the Site, Application and Services to market their expertise to other Members and the public. You acknowledge that Slingwise will not be liable for any loss or damage caused by your reliance on information provided by Members or information contained in Member Content.
PLEASE NOTE THAT, AS STATED ABOVE, THE SITE, APPLICATION AND SERVICES ARE INTENDED TO BE USED TO FACILITATE MEMBER INTERACTION. SLINGWISE CANNOT AND DOES NOT CONTROL OR GUARANTEE THE CONTENT CONTAINED IN ANY ADVICESTORE OR THE INFORMATION EXCHANGED BETWEEN MEMBERS VIA THE SERVICES. YOU UNDERSTAND AND ACKNOWLEDGE THAT SLINGWISE IS NOT RESPONSIBLE FOR AND DISCLAIMS ANY AND ALL LIABILITY RELATED TO ANY ADVICESTORE AND INFORMATION PROVIDED UNDER THE SERVICES. ACCORDINGLY, ALL MEMBERS USE THE SITE, APPLICATION AND SERVICES AT THEIR OWN RISK.
User Account Registration
Direct Registration: To access certain features of the Site and Application and to create an advicetsore, you must register to create an account (“Slingwise Account”) and become a Member. You may register directly via the Site or Application or as described in this section.
Third Party Registration: You can also register to join by logging into your account with certain third party social networking sites (“SNS”) (Facebook Gmail and LinkedIn); each such account, a “Third Party Account”, via our Site or Application, as described below.
As part of the functionality of the Site, Application and Services, you may link your Slingwise Account with Third Party Accounts, by either: (i) providing your Third Party Account login information to Slingwise through the Site, Services or Application; or (ii) allowing Slingwise to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You represent that you are entitled to disclose your Third Party Account login information to Slingwise and/or grant Slingwise access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating Slingwise to pay any fees or making Slingwise subject to any usage limitations imposed by such third party service providers.
By granting Slingwise access to any Third Party Accounts, you understand that Slingwise will access, make available and store (if applicable) any Content that you have provided to and stored in your Third Party Account (“SNS Content”) so that it is available on and through the Site, Services and Application via your Slingwise Account and Slingwise Account profile page. Unless otherwise specified in these Terms, all SNS Content, if any, will be considered to be Member Content for all purposes of these Terms. Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personal information that you post to your Third Party Accounts will be available on and through your Slingwise Account on the Site, Services and Application. Please note that if a Third Party Account or associated service becomes unavailable, or Slingwise’s access to such Third Party Account is terminated by the third party service provider or you, then SNS Content will no longer be available on and through the Site, Services and Application.
PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD PARTY SERVICE PROVIDERS. Slingwise makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement and Slingwise is not responsible for any SNS Content.
We will create your Slingwise Account and your Slingwise Account profile page for your use of the Site and Application based upon the personal information you provide to us or that we obtain via an SNS as described above. You may not have more than one (1) active Slingwise Account. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. Slingwise reserves the right to suspend or terminate your Slingwise Account and your access to the Site,
Application and Services if you create more than one (1) Slingwise Account or if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete. You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Slingwise Account, whether or not you have authorized such activities or actions. You will immediately notify Slingwise of any unauthorized use of your Slingwise Account.
Advicestores
You (as an Expert) may create advicestores to offer your services to other Members. To this end, you may need to provide information regarding the expertise you offer as well as pricing and other terms applicable to your offering. Advicestores will be made publicly available via the Site, Application and Services.
Seekers will be able to schedule an Appointment and purchase advice services with you via the Site, Application and Services based upon the information provided in your advicestore. You understand and agree that once a Seeker requests an Appointment, the price quoted in your advicestore may not be altered.
You acknowledge and agree that you are solely responsible for any and all advicestores you and or your coworkers have created. Accordingly, you represent and warrant that any advicestore you create and the agreements you enter into with Seekers (i) will not breach any agreements you have entered into with any third parties and (ii) will (a) comply with all applicable laws, Tax requirements, and rules and regulations that may apply to you and (b) not conflict with the rights of third parties. Please note that Slingwise assumes no responsibility for the content of advicestores or for any Member’s compliance with any applicable laws, rules and regulations.
You understand and agree that Slingwise is not involved in the interactions between Members and does not refer or endorse or recommend particular Experts to Seekers. You also understand and acknowledge that Slingwise does not edit, modify, filter, screen, monitor, endorse or guarantee Member Content or the content of communications between Members. As stated above, Slingwise is not party to any agreements entered into between Members.
Slingwise reserves the right, at any time and without prior notice, to remove or disable access to any advicestore for any reason that Slingwise in its sole discretion, considers to be objectionable for any reason, in violation of these Terms or otherwise harmful to the Site, Application or Services. You acknowledge and agree that, as an Expert, you are responsible for your own acts and omissions.
No Endorsement
As stated above, Slingwise does not endorse any of its Members. In addition, although these Terms require Members to provide accurate information, we do not attempt to confirm, and do not confirm, any Member’s purported identity or credentials. You are responsible for determining the identity and suitability of others who you contact via the Site, Application and Services.
By using the Site, Application or Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Members or other third parties will be limited to a claim against the particular Members or other third parties who caused you harm and you agree not to attempt to impose liability on, or seek any legal remedy from Slingwise with respect to such actions or omissions.
Appointments and Financial Terms
Appointments and Financial Terms for Experts: If you (as an Expert) have received an Appointment request from a Member, you will be required to reject the request within 24 hours of when the request is made (as determined by Slingwise in its sole discretion) or the request is automatically confirmed. When an Appointment is made with you via the Site, Application and Services, we will share with you all necessary information from that seeker with you. Exception to this is if you have entered into a pay per lead subscription with Slingwise (see Slingwise different subscriptions overview below).
The minimum amount due and payable by a Seeker, if applicable, relating to minimum appointment time with you is referred to as an “booking rate”. Booking rates are, if applicable, quoted in advicestore, in U.S. dollars or Euros and are displayed in a price per minimum minutes that need to be booked and per minute after that. Please note that it is Experts, and not Slingwise, which set all Appointment Fee Rates.
Slingwise fee construction.
In consideration of the Services, Slingwise charges you a fixed subscription fee per month or a fee based on a percentage of Appointment Fees collected on your behalf (the “Service Fee”).
See https://slingwise.com/pricing/
1. To get to know Slingwise we offer experts free subscription A.
Subscription A offers a limited set of Slingwise services. With subscription A experts will be able to get booked for free discovery calls, max 3 sessions per month. Members opting for subscription A will not misuse the nature this subscription is intended for. Slingwise is authorized to further limit, adapt or cancel the features offered in this subscription at any time Slingwise sees fit.
2. Slingwise subscription C for free discovery appointments
Slingwise will charge a fixed amount per month for subscription C1. Subscription C1 enables experts to get booked for unlimited free discovery appointments.
Slingwise for discovery appointments subscription C2
In subscription C2 the expert will not be charged with a fixed amount per month. After the expert is booked for an appointment all necessary information from a seeker and your link to the booked appointment will be revealed after the agreed pay per lead has been paid. When you are booked for a pay per lead appointment, Slingwise will send you an email and leave a message in your Slingwise dashboard informing you about your booking.
If an expert declines the option to pay for a lead or if the offer to pay for the lead remains undecided then the appointment will be cancelled 24 hours before the appointment is due.
Slingwise can in no way be held responsible for the quality of the provided lead.
3. Slingwise fixed amount subscription B1 paid advice f
Slingwise will charge a fixed amount per month for enetreing subscription B1. Subscription B1 enables experts to get booked for unlimited paid advice appointments. In this case Slingwise will not charge a fee over fees collected on behalf of the expert. All paid advice earnings through Slingwise services (minus Slingwise transaction fee) will be transferred into the bank account provided by the experts’ main account.
Slingwise result based subscription B2 paid advice
Slingwise will NOT charge a fixed amount per month for entering subscription B2. Subscription B2 enables experts to get booked for unlimited paid advice appointments. In this case Slingwise will charge a service fee of twenty percent (20%) over fees collected on behalf of the expert. 80% of the paid advice earnings through Slingwise services (minus Slingwise transaction fee) will be transferred into the bank the bank account provided by the experts’ main account.
The Service Fee is deducted from the Appointment Fee payable to you in respect of an paid consult.
At the conclusion of each Appointment, Slingwise calculates the appropriate Appointment Fee payable by the Seeker to you based on the duration of the Appointment and the applicable Appointment Fee Rate. After deducting the applicable Service Fee and if applicable fee paid upfront by the seeker, Slingwise remits, if applicable, the balance of the Appointment Fee to the seeker via its third party provider www.stripe.com or such other payment methods as may be pointed out on the Site or via the Application, in U.S. dollars or Euros. Except as otherwise provided herein, Service Fees are non-refundable.
If by any change a seeker refuse paying any outstanding Appointment Fee balance then Slingwise cannot be held accountable
Appointments and Financial Terms for Seekers for paid advice
You (as a Seeker), not Slingwise, are solely responsible for honoring any confirmed Appointments. If you choose to enter into a transaction with an Expert by scheduling an Appointment via the Site or Application, these Terms and other terms, conditions, rules and restrictions associated with such Appointment as set out in the advicestore may apply. You acknowledge and agree that you, and not Slingwise, will be responsible for performing the obligations of any such agreements, and Slingwise is not a party to such agreements and disclaims all liability arising from or related to any such agreements.
You agree to pay Slingwise all Appointment Fees due in connection with any Appointment. In order to initiate an Appointment, you understand and agree that Slingwise reserves the right, in its sole discretion, to obtain a pre-authorization of your credit card or charge your credit card (or other payment solution such as Ideal) a nominal amount in the amount of the minimal booking time (set by the expert) x experts fee per minute due plus Slingwise transaction fee. At the end of each Appointment, Slingwise will, if applicable, process and collect the remaining Appointment Fees payable in accordance with these Terms and the terms of the Advicestore.
In connection with your payment, you will be asked to provide customary billing information such as name, billing address and credit card or other payment information either to Slingwise or its third party payment processor. You agree to pay Slingwise for any consummated Appointments in accordance with these Terms, by one of the methods described on the Site or Application – e.g. by www.stripe.com. You hereby authorize the collection of such amounts by charging your credit card or other Stripe payment service provided as part of requesting the Appointment, either directly by Slingwise or indirectly, via a third party online payment processor or by one of the payment methods described on the Site or Application. If you are directed to Slingwise’s third party payment processor, you may be subject to terms and conditions governing use of that third party’s service and that third party’s personal information collection practices. Please review such terms and conditions and privacy policy before using the services. Once your transaction is complete you will receive a confirmation email summarizing your confirmed Appointment.
General Financial Terms
Refunds
You (as a Seeker) may cancel or reschedule an paid advice Appointment without penalty 24 hours before set date and time of the advice. Appointments for paid advice can NOT be cancelled or rescheduled within 24 hours before the appointment starts. Advice appointments for discovery calls can be cancelled and rescheduled at any time. If you have rightfully cancelled your paid advice appointment then you will be reimbursed for the amount you paid for the appointment. You (as an Expert) may cancel a scheduled Appointment without penalty at any time.
If you have been improperly charged for an Appointment that was cancelled and require a refund, please contact Slingwise at support@Slingwise.com.
Taxes
You understand and agree that you are solely responsible for determining your applicable Tax reporting requirements in consultation with your tax advisors. Slingwise cannot and does not offer Tax-related advice to any Members of the Site, Application and Services.
User Conduct
You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site, Application, Services and Content. In connection with your use of our Site, Application and Services, you may not and you agree that you will not:
violate any local, state, provincial, national, or other law or regulation, or any order of a court, including, without limitation, zoning restrictions and Tax regulations;
use manual or automated software, devices, scripts robots, other means or processes to access, “scrape”, “crawl” or “spider” any web pages or other services contained in the Site, Application, Services or Content;
use the Site, Application or Services for any commercial or other purposes that are not expressly permitted by these Terms; copy, store or otherwise access any information contained on the Site, Application, Services or Content for purposes not expressly permitted by these Terms;
infringe the rights of any person or entity, including without limitation, their intellectual property, privacy, publicity or contractual rights;
interfere with or damage our Site, Application or Services, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
use our Site, Application or Services to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information or credit, debit, calling card or account numbers;
use our Site, Application or Services in connection with the distribution of unsolicited commercial email (“spam”) or advertisements unrelated to lodging in a private residence;
“stalk” or harass any other user of our Site, Application, or Services or collect or store any personally identifiable information about any other user other than for purposes of transacting as a Slingwise Member;
register for more than one Slingwise Account or register for a Slingwise Account on behalf of an individual other than yourself;
contact an Expert for any purpose other than asking a question related to the Services,
contact a Seeker for any purpose other than asking a question related to the Services;
recruit or otherwise solicit any other Member to join third party services or websites that are competitive to Slingwise, without Slingwise’s prior written approval;
impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation with any person or entity;
use automated scripts to collect information or otherwise interact with the Site, Application or Services;
use the Site, Application and Services to find an Expert and then complete a transaction independent of the Site, Application or Services in order to circumvent the obligation to pay any fees related to Slingwise’s provision of the Services;
as an Expert, submit any Advicestore with a false or misleading information, or submit any Advicestore with a price that you do not intend to honor;
post, upload, publish, submit or transmit any Content that: (i)infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v)promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances;
systematically retrieve data or other content from our Site, Application or Services to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;
use, display, mirror or frame the Site or Application, or any individual element within the Site, Services, or Application, Slingwise’s name, any Slingwise trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Slingwise’s express written consent;
access, tamper with, or use non-public areas of the Site or Application, Slingwise’s computer systems, or the technical delivery systems of Slingwise’s providers;
attempt to probe, scan, or test the vulnerability of any Slingwise system or network or breach any security or authentication measures;
avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Slingwise or any of Slingwise’s providers or any other third party (including another user) to protect the Site, Services, Application or Collective Content;
forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Site, Services, Application or Collective Content to send altered, deceptive or false source-identifying information;
attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Site, Services, Application or Collective Content; or
advocate, encourage, or assist any third party in doing any of the foregoing.
Slingwise will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Slingwise may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that Slingwise has no obligation to monitor your access to or use of the Site, Application, Services or Collective Content or to review or edit any Member Content, but has the right to do so for the purpose of operating the Site, Application and Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Slingwise reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that Slingwise, at its sole discretion, considers to be objectionable for any reason, in violation of these Terms or otherwise harmful to the Site, Application or Services.
Privacy
See Slingwise’s Privacy Policy at https://slingwise.com/privacy/ for information and notices concerning Slingwise’s collection and use of your personal information.
Ownership
The Site, Application, Services, and Collective Content are protected by copyright, trademark, and other laws of the United States, The Netherlands and other foreign countries Slingwise operates in. You acknowledge and agree that the Site, Application, Services and Collective Content, including all associated intellectual property rights is the exclusive property of Slingwise and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Site, Application, Services, or Collective Content.
Application License
Subject to your compliance with these Terms, Slingwise grants you a limited non-exclusive, non-transferable license to download and install a copy of the Application on a single mobile device or computer that you own or control and run such copy of the Application solely for your own personal use. Slingwise reserves all rights in the Application not expressly granted to you by these Terms.
Slingwise Content and Member Content License
Subject to your compliance with the terms and conditions of these Terms, Slingwise grants you a limited, non-exclusive, non-transferable license, to (i) access and view any Slingwise Content solely for your personal and non-commercial purposes and (ii) access and view any Member Content to which you are permitted access, solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section.
You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Site, Application, Services, or Collective Content, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Slingwise or its licensors, except for the licenses and rights expressly granted in these Terms.
Member Content
We may, in our sole discretion, permit Members to post, upload, publish, submit or transmit Member Content. By making available any Member Content on or through the Site, Application and Services, you hereby grant to Slingwise a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such Member Content on, through, or by means of the Site, Application and Services. Slingwise does not claim any ownership rights in any such Member Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any such Member Content.
You acknowledge and agree that you are solely responsible for all Member Content that you make available through the Site, Application and Services. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all Member Content that you make available through the Site, Application and Services or you have all rights, licenses, consents and releases that are necessary to grant to Slingwise the rights in such Member Content, as contemplated under these Terms; and (ii) neither the Member Content nor your posting, uploading, publication, submission or transmittal of the Member Content or Slingwise’s use of the Member Content (or any portion thereof) on, through or by means of the Site, Application and the Services will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
Links
The Site, Application and Services may contain links to third-party websites or resources. You acknowledge and agree that Slingwise is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Slingwise of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content, products or services on or available from such websites or resources.
Proprietary Rights Notices
All trademarks, service marks, logos, trade names and any other proprietary designations of Slingwise used herein are trademarks or registered trademarks of Slingwise. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.
Copyright Policy
Slingwise respects copyright law and expects its users to do the same. It is Slingwise’s policy to terminate in appropriate circumstances the Slingwise Accounts of Members who infringe or are believed to be infringing the rights of copyright holders.
Termination and Slingwise Account Deactivation
We may, in our discretion and without liability to you, with or without cause, with or without prior notice and at any time: (a) terminate these Terms or your access to our Site, Application and Services, and (b) deactivate or cancel your Slingwise Account. Upon termination we will promptly pay you any amounts we reasonably determine we owe you in our discretion, which we are legally obligated to pay you. In the event Slingwise terminates these Terms, or your access to our Site, Application and Services or deactivates or cancels your Slingwise Account you will remain liable for all amounts due hereunder. You may cancel your Slingwise Account at any time by contacting Slingwise. Please note that if your Slingwise Account is cancelled, we do not have an obligation to delete or return to you any Content you have posted to the Site, Application and Services, including, but not limited to, any reviews or Feedback.
Disclaimers
IF YOU CHOOSE TO USE THE SITE, APPLICATION AND SERVICES, YOU DO SO AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND AGREE THAT SLINGWISE DOES NOT HAVE AN OBLIGATION TO CONDUCT BACKGROUND CHECKS ON ANY MEMBER, INCLUDING, BUT NOT LIMITED TO, SEEKERS AND EXPERTS, BUT MAY CONDUCT SUCH BACKGROUND CHECKS IN ITS SOLE DISCRETION. THE SITE, APPLICATION, SERVICES AND COLLECTIVE CONTENT ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, SLINGWISE EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. SLINGWISE MAKES NO WARRANTY THAT THE SITE, APPLICATION, SERVICES, COLLECTIVE CONTENT, INCLUDING, BUT NOT LIMITED TO, THE ADVICESTORES OR ANY INFORMATION PROVIDED VIA APPOINTMENTS WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. SLINGWISE MAKES NO WARRANTY REGARDING THE QUALITY OF ANY ADVICESTORES, THE SERVICES OR COLLECTIVE CONTENT OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY COLLECTIVE CONTENT OBTAINED THROUGH THE SITE, APPLICATION OR THE SERVICES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM SLINGWISE OR THROUGH THE SITE, APPLICATION, SERVICES OR COLLECTIVE CONTENT, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE, APPLICATION OR SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE, APPLICATION OR SERVICES. YOU UNDERSTAND THAT SLINGWISE DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE SITE, APPLICATION OR SERVICES. SLINGWISE MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE SITE, APPLICATION OR SERVICES OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE USERS OF THE SITE, APPLICATION OR SERVICES. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE, APPLICATION OR SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE, APPLICATION OR SERVICES, INCLUDING, BUT NOT LIMITED TO, EXPERTS, REGARDLESS OF WHETHER SUCH COMMUNICATIONS OR INTERACTIONS ARE ORGANIZED BY SLINGWISE.
Limitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SITE, APPLICATION, SERVICES AND COLLECTIVE CONTENT, ADVICESTORES OR APPOINTMENTS VIA THE SITE, APPLICATION AND SERVICES, AND ANY CONTACT YOU HAVE WITH OTHER USERS OF SLINGWISE WHETHER IN PERSON, BY PHONE, ONLINE OR OTHER MEANS REMAINS WITH YOU. NEITHER SLINGWISE NOR ANY OTHER party involved in creating, producing, or delivering the Site, APPLICATION, Services OR COLLECTIVE CONTENT will be liable for any incidental, special, exemplary or consequential damages, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS arising ouT of or in connection with thESE TERMS, from the use OF or inability to use the SITE, APPLICATION, Services OR COLLECTIVE CONTENT, FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SITE, APPLICATION, OR SERVICES OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE, APPLICATION, SERVICES, whether based on warranty, contract, tort (including negligence), PRODUCT LIABILITY or any other legal theory, and whether or not SLINGWISE has been informed of the possibility of such damage, EVEN IF A limited REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL Purpose.
IN no event will Slingwise’s aggregate liability arising out of or in connection with THESE TERMS AND YOUR USE OF THE SITE, APPLICATION AND SERVICES INCLUDING, BUT NOT LIMITED TO, FROM YOUR ADVICESTORE OR BOOKING OF ANY appointment VIA THE SITE, APPLICATION AND SERVICES, OR FROM THE USE OF OR INABILITY TO USE THE SITE, APPLICATION, SERVICES OR COLLECTIVE CONTENT AND IN CONNECTION WITH ANY INTERACTIONS WITH ANY OTHER MEMBERS, EXCEED the AMOUNTS YOU HAVE PAID OR OWE FOR appointments made VIA THE SITE, APPLICATION AND SERVICES AS A member IN THE TWELVE (12) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY or ONE HUNDRED DOLLARS ($100), IF NO SUCH PAYMENTS HAVE BEEN MADE, AS APPLICABLE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN Slingwise AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Indemnification
You agree to release, indemnify, and hold Slingwise and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (a) your access to or use of the Site, Application, Services, or Collective Content or your violation of these Terms; (b) your Member Content and (c) your (i) interaction with any Member, (ii) reliance on any information exchanged via the Site, Application or Services, or (iii) creation of a Advicestore. Slingwise shall have the right to control all defense and settlement activities.
Export Control and Restricted Countries
You may not use, export, re-export, import, or transfer the Application except as authorized by United States law, the European Union or The Netherlands, the laws of the jurisdiction in which you obtained the Application, and any other applicable laws. In particular, but without limitation, the Application may not be exported or re-exported: (a) into any United States or EU embargoed countries; or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List or comparable list in the EU or UK. By using the Site, Application and Services, you represent and warrant that (i) you are not located in a country that is subject to a U.S. EU or UK Government embargo, or that has been designated by the U.S. EU or UK Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. EU or UK Government list of prohibited or restricted parties. You also will not use the Site, Application and Services for any purpose prohibited by U.S. EU or UK law, including the development, design, manufacture or production of missiles, or nuclear, chemical or biological weapons. Slingwise does not permit Advicestores associated with certain countries due to U.S. EU or UK embargo restrictions.
Feedback and Reporting Misconduct
We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site, Application and Services (“Feedback”). You may submit Feedback by emailing us at support@slingwise.com You acknowledge and agree that all Feedback will be the sole and exclusive property of Slingwise and you hereby irrevocably assign to Slingwise and agree to irrevocably assign to Slingwise all of your right, title, and interest in and to all Feedback, including without limitation all worldwide patent, copyright, trade secret, moral and other proprietary or intellectual property rights therein. At Slingwise’s request and expense, you will execute documents and take such further acts as Slingwise may reasonably request to assist Slingwise to acquire, perfect, and maintain its intellectual property rights and other legal protections for the Feedback.
In addition, If you feel any user is acting or has acted inappropriately, including but not limited to, anyone who (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of fraud, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and to Slingwise.
Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without Slingwise’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Slingwise may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
Notices
Unless otherwise specified herein, any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by Slingwise (i) via email (in each case to the email address that you provide) or (ii) by posting to the Site or via the Application. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
Controlling Law and Jurisdiction
These Terms will be interpreted in accordance with the laws of the State of California and the United States of America, without regard to its conflict-of-law provisions. You and we agree to submit to the personal jurisdiction of a state court located in San Francisco, California for any actions for which the parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights, as set forth in the Dispute Resolution provision below.
Severability
These Terms are intended to govern the agreement between Slingwise and you to the extent permitted by all applicable laws, ordinances, rules, and regulations. If any provision of these Terms or the application thereof to any person or circumstances shall, for any reason or to any extent, be invalid or unenforceable, the remainder of these Terms and the application of such provision to other persons or circumstances shall not be affected thereby, but rather shall be enforced to the greatest extent permitted by law.
Dispute Resolution in The US and EU/The Netherland
You and Slingwise agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof, or to the use of the Services or use of the Site or Application (collectively, “Disputes”) will be settled by binding arbitration , except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. You acknowledge and agree that you and Slingwise are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Further, unless both you and Slingwise otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this “Dispute Resolution” section will survive any termination of these Terms.
Arbitration Rules and Governing Law. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.
Arbitration Process. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form Demand for Arbitration at www.adr.org/si.asp?id=3477 and a separate form for California residents at www.adr.org/si.asp?id=3485.) The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.
Arbitration Location and Procedure. Unless you and Slingwise otherwise agree, the arbitration will be conducted in the county where you reside. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and Slingwise submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.
Arbitrator’s Decision. The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award damages must be consistent with the terms of the “Limitation of Liability” section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses, to the extent provided under applicable law.
Fees. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. However, if your claim for damages does not exceed $75,000, Slingwise will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).
Changes. Notwithstanding the provisions of the “Modification” section above, if Slingwise amends this “Dispute Resolution” section after the date you first accepted these Terms (or accepted any subsequent changes to these Terms) you will be notified in accordance with these Terms. You may reject any such change by sending us written notice (including by email to support@slingwise.com) within 30 days of the date such change became effective, as indicated in the “Last Updated Date” above or in the date of Slingwise’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Slingwise in accordance with the provisions of this “Dispute Resolution” section as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).
Disputes in The EU /The Netherlands can be settled in similar manner as in The US in the appropriate courts or independent arbitrage.
Entire Agreement
These Terms constitute the entire and exclusive understanding and agreement between Slingwise and you regarding the Site, Application, Services, Collective Content and any Appointments or Advicestores made via the Site, Application and Services, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Slingwise and you regarding the same.
General
The failure of Slingwise to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Slingwise. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason an arbitrator or a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.
Contacting Slingwise
If you have any questions about these Terms, please contact Slingwise at:
Customer Care – Privacy Policy Issues
Email: support@slinwgwise.com
Privacy Policy https://slingwise.com/privacy/
Slingwise is owned and operated by Shoeboxmemo bv (hereinafter collectively referred to as “Slingwise”, “we” or “us”). Slingwise takes your privacy very seriously. We provide this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of www.Slingwise.com (the “Site”) and our application for mobile devices (the “Application”). Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service (https://slingwise.com/terms/).
Scope
This Privacy Policy, as amended from time to time, applies only to information that you provide to us through the Site and Application. Please note that the Site and Application may contain links to other websites. If you click on a link to another website, this Privacy Policy will not apply to any information collected on that website. Slingwise is not responsible for the privacy practices, security, or content of these other websites, and we recommend that you read the privacy policies of each website that you visit.
As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.
The Collection of Information
Our principal goals in collecting information are to provide and improve our Site, Application, services, features and content, to administer your use of the Site and Application (collectively, the “Service”) and to enable users to enjoy and easily navigate the Site and Application. The types of information that we collect include:
Information you provide to us
Personal Information: You may browse the Site and Application without providing any personal information that may be used to identify you personally. However, when you register for and use the Service, access certain content or features, or directly contact the Site or Application, we may ask you to provide information, including:
your name, phone number, mobile phone number, email address and postal address;
your username, password, and account setting preferences;
your credit card number, billing address and other billing related information.
(collectively, “Personal Information”) Information automatically collected When you visit and interact on the Site or Application, certain information is collected automatically, including:
Non-Identifying Information: We collect other non-identifying information you provide as part of the registration, administration and personalization of your Slingwise Account profile (e.g. account preferences) (“Non-Identifying Information”). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other Slingwise Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Site, Application and Service and to analyze and understand how our Site, Application and Service are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.
Log Data: When you visit the Site and Application, whether as a Member or a non-registered user (any of these, a “Slingwise User”), our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type or the webpage you were visiting before you came to our Site and Application, pages of our Site and Application that you visit, the time spent on those pages, information you search for on our Site and Application, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site, Application and the Service and for the Site and Application’s technical administration, to increase our Site and Application’s functionality and user-friendliness, and to better tailor our Site and Application to our visitors’ needs. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.
Cookies: Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your login information for future logins to the Site and Application. Second, we utilize session cookies to enable certain features of the Site and Application, to better understand how you interact with the Site and Application and to monitor aggregate usage by Slingwise Users and web traffic routing on the Site and Application. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site or Application and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or Application or all functionality of the Service.
Web Beacons: Our Site and Application may contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Site and Application are used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our Member communications and marketing campaigns.
(c) Information collected from other sources
We may access information about you from third-party sources and platforms. You can register to use the Service by logging into online accounts you may have with third party service providers (“TPSP”)(e.g. Facebook, or LinkedIn); each such account, a “Third Party Account”, via our Site or Application as described below. As part of the functionality of the Site, Service and Application, you may link your Slingwise Account with Third Party Accounts, by either: (i) providing your Third Party Account login information to Slingwise through the Site, Service or Application; or (ii) allowing Slingwise to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You represent that you are entitled to disclose your Third Party Account login information to Slingwise and/or grant Slingwise access to your Third Party Account for use for the purposes described herein without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating Slingwise to pay any fees or making Slingwise subject to any usage limitations imposed by the applicable TPSP.
If you register by logging into a Third Party Account via our Site or Application, we will obtain the Personal Information you have provided to the applicable TPSP (such as your true name, email address, profile picture, names of TPSP friends, names of TPSP groups to which you belong, other information you make publicly available via the applicable TPSP and/or other information you authorize Slingwise to access by authorizing the TPSP to provide such information) from your Third Party Accounts and use that information to create your Slingwise Account and Slingwise Account profile page. Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, you understand that by granting us access to the Third Party Accounts, we will access, make available and store (if applicable and as permitted by the TPSP and authorized by you) the information in your Third Party Accounts so that it is available on and through your Slingwise Account on the Site, Service and Application. If there is information about your “friends” or people with whom you are associated in your Third Party Account, the information we obtain about those “friends” or people with whom you are associated, may also depend on the privacy settings such people have with the applicable TPSP.
Use of Your Information
We do not use Personal Information for purposes other than those disclosed to you in this Privacy Policy and/or at the time it was collected, except with your consent or as required by law. We collect information for one or more of the following purposes:
Email Communications: We may use the information that we collect to send you email communications or information about your account or changes to the Site, Application or Service (including changes to the Terms of Service and this Privacy Policy).
Mobile Communications: With your consent, we may use your mobile phone number to send you information, notifications and updates regarding the Site, Application or Service.
Profile Information: We use the information we collect at registration to create your Slingwise Account and Slingwise Account profile page. Your Slingwise Account profile page will include, among other things, your first and last name, your profile picture and your location. You can select the other items of Personal Information that you wish to be included in your Slingwise Account profile page – including, but not limited to, a list of the TPSP groups to which you belong, a list of any of your TPSP friends or connections who are also Members of Slingwise, connections you have established between your Slingwise Account and any TPSPs, and a biography and links to your Advicestores, if applicable (together, your “Profile Information”). We will display your Profile Information in your Slingwise Account profile page publicly via the Site and Application, and, with your prior permission, on third party sites. Any information you choose to provide as part of your Profile Information will be publicly visible to all Slingwise Users and consequently should reflect how much you want other Slingwise Users to know about you. We recommend that you guard your anonymity and sensitive information and we encourage Members to exercise caution regarding the information disclosed in their Slingwise Account profile page. You can review and edit your Profile Information at any time.
Advicestores: If you create a Advicestore, we may publish, use, share or otherwise disclose the Content of that Advicestore publicly via the Site and Application and may enable third parties to publish the Advicestore on their websites.
Slingwise Marketing: We may also use your Personal Information to contact you with Slingwise newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of these marketing related notifications at any time by accessing the “Manage Notifications” section of your Slingwise Account. Please note that we may also use your Personal Information to contact you with information related to your use of the Service; you may not opt out of these notifications.
Request Fulfillment: We may use the information that we collect to fulfill your requests for products, services and information. For example, we may use your information to respond to your customer service requests.
Data Analysis: In order to learn more about how our Site, Application and Service are used, we aggregate and analyze the data we collect. We may use the information, for example, to monitor and analyze use of the Site, Application and Service, to improve the functionality of same and to better tailor our content and design to suit our visitors’ needs.
Testimonials: Slingwise posts testimonials on the Site and Application. With your consent, we may post your testimonial on the Site and Application along with your name. To have your testimonial removed, please contact us at support@Slingwise.com.
Information Sharing and Disclosure
We do not share or disclose Personal Information for purposes other than those disclosed to you in this Privacy Policy and/or at the time it was collected, except with your consent or as required by law. We will make information about you available to other companies, applications, or people in the circumstances listed below:
Analysis: We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling, payment processing, customer service and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.
Service Delivery: We may employ third party companies and individuals to perform Site-related services, including maintenance services, database management, web analytics, data processing and email and text message distribution. These third parties have access to your information only to perform these tasks on our behalf.
Corporate Transaction: We may share information about you in the event that the Site is acquired by or merged with another company or a similar corporate transaction takes place. However, we will notify you by placing a prominent notice on the Site or sending a notice to the primary email address specified in your account before your information is transferred and becomes subject to a different privacy policy.
Investigations: We may share information about you to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety or other rights and interests of any person, violations of Slingwise’s Terms of Service, or as otherwise required by law.
Compliance with Laws: We may share information about you to respond to subpoenas, search warrants, judicial proceedings, court orders, legal process, or other law enforcement measures, to establish or exercise our legal rights, or to defend against legal claims.
Third Party Services
To customize your experience on the Site and Application and to simplify our registration process, we provide you with the opportunity to access or interact with TPSPs, such as Facebook, Gmail and LinkedIn. When you connect to the Site or Application through these TPSPs, we may share information about you with these third-party service providers and they may share data about you with us.
When you allow us to access your data through a third-party service to create a Site account, we may use this data for several purposes, including:
Creating relationships automatically within our system. For example, if you connect to us via a service with a public friend list, like Gmail, we may check to see if any people you follow on Gmail are also Site members. If web find a match, we will replicate your Gmail relationship with those members, setting them to be fans, followers, or friends on our Site.
Populating a list of potential friends to whom you can send service-specific messages. For example, we may use friend lists from a TPSP to create a list of contacts to whom you may choose to share your Slingwise Account profile page.
To enhance and personalize your experience on the Site. When you are connected via a TPSP, we may access certain account information, such as your profile picture, in order to enhance and personalize your experience on the Site.
Please remember that we do not control the privacy practices of these third-party services. We encourage you to read the privacy policies of all TPSP websites.
Updating and Deleting your Personal Information
All Members may review, update, correct or delete the Personal Information in their registration profile by contacting us at support@slingwise.com or editing their profile. If you would like us to deactivate your Slingwise Account, please contact us or select the “Cancel Account” feature of the Service and we will attempt to accommodate your request if we do not have any legal obligation or a legitimate business reason to retain the information contained in your Slingwise Account. Please note that, if you cancel your Slingwise Account, any of your Member Content on the Site and Application will remain publicly viewable via the Site and Application. Please see below for privacy contact information
Security and Data Retention
To protect your privacy and information, Slingwise uses multiple security procedures and practices to protect from unauthorized access, destruction, use, modification and disclosure of Personal Information of users.
When you enter Personal Information on our Site and Application, we encrypt that information using secure socket layer technology (SSL). SSL creates a secured connection between our web servers and your browser, which protects against unauthorized access to transmitted data and supports data being sent only to intended recipients.
Your Personal Information is password protected and our main servers are locked and hosted by a leading provider of Internet access to enterprises with mission-critical Internet application requirements. Access to the host environment is secure.
Identity theft and the practice currently known as “phishing” are of great concern to Slingwise. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your Slingwise Account ID, login password, or national identification numbers in a non-secure or unsolicited email or telephone communication.
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site and Application, you can contact us at support@Slingwise.com
Note that we will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on the Site and Application in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Terms of Service
ShoeboxMemo B.V.
Atoomweg 63, 3542 AA Utrecht
The Netherlands
Chamber of Commerce: 60527269
Customer Care – Privacy Policy Issues
Email: support@slingwise.com
Acceptance of Terms
Welcome to Slingwise.com, owned and operated by ShoeboxMemo B.V. (collectively referred to as “Slingwise”). Slingwise provides an online marketplace that connects users who provide information and advice (the “Experts”) with users who seek information and advice (the “Seekers”). Additionally, Slingwise offers its customers SaaS (Software as a Service) tools (collectively, the “Services”). The Slingwise marketplace and SaaS services are accessible via Slingwise.com, affiliated websites, and a mobile application (the “Application”) (collectively, the “Slingwise Services”).
By using the Slingwise Services, you agree to comply with and be legally bound by these Terms of Service (“Terms”), whether or not you register as a user. These Terms govern your access to and use of the Site, Application, Services, and all associated content (as defined below), and form a binding legal agreement between you and Slingwise.
In these Terms, “you” and “your” refer to the individual or entity using the Slingwise Services. “We,” “us,” or “our” refer to Slingwise. Unless the context requires otherwise, words in one gender include all genders, and words in the singular include the plural, and vice versa.
Please read these Terms carefully, along with our Cookie Policy and Privacy Statement available at www.slingwise.com, which are incorporated by reference into these Terms. If you do not agree to these Terms, you are not authorized to use the Site, Application, or Services. Unauthorized use of the Site or Application in violation of these Terms may result in your removal from the Slingwise platform and may lead to legal consequences.
SLINGWISE SERVICES COMPRISE AN ONLINE PLATFORM THROUGH WHICH EXPERTS CAN CREATE A SLINGWISE PROFILE TO OFFER INFORMATION AND ADVICE TO SEEKERS. YOU UNDERSTAND AND AGREE THAT SLINGWISE IS NOT A PARTY TO ANY AGREEMENT ENTERED INTO BETWEEN MEMBERS. SLINGWISE DOES NOT CONTROL THE CONDUCT OF MEMBERS OR OTHER USERS OF THE SITE, APPLICATION, OR SERVICES, AND DISCLAIMS ALL LIABILITY IN THIS REGARD.
Definitions
- Appointment: A scheduled consultation coordinated via the Services between Members, which may occur through Slingwise’s integrated live video, chat, phone call, or at the Expert’s office.
- Slingwise Content: All content made available by Slingwise through the Site, Application, or Services, including content licensed from third parties, but excluding Member Content.
- Content: Any text, graphics, images, music, software (excluding the Application), audio, video, information, or other materials.
- Member Content: All content that a Member posts, uploads, publishes, submits, or transmits via the Site, Application, or Services, including, but not limited to, Advicestores.
- Member: Any individual who completes the Slingwise account registration process, including Experts and Seekers. This also includes co-workers invited by the account holder to create a sub-account and an Advicestore.
- Expert or Advisor: A Member who offers information and advice to Seekers and creates an Advicestore via the Site, Application, or Services.
- Seeker: A Member who uses the Site, Application, or Services to receive information or advice from other Members.
- Advicestore: The combined profile, booking page, marketplace listing, calendar, advice products, and service offerings created by the Expert using the Site, Application, or Services.
- Advice Products: All advice offerings provided by an Expert that can be acquired by a Seeker.
- Discovery Calls or Discovery Appointments: Free consultations offered through Slingwise, typically intended to provide information about the Expert’s services or products.
- Paid Consults or Paid Advice: Consultations or advice sessions booked through Slingwise where the Seeker pays the Expert for their services.
- After-Pay Option: A feature allowing the Expert to designate which clients may pay after the consultation has taken place.
- Tax or Taxes: Any applicable sales tax, value-added tax (VAT), goods and services tax (GST), and other municipal, provincial, state, or federal indirect taxes, as well as personal or corporate income taxes.
Certain sections of the Site or Application (and certain aspects of the Services or Content) may have additional or different terms and conditions. If a conflict arises between these Terms and specific terms posted for a particular section, the latter will take precedence for your use of that section.
YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING OR USING THE SITE, APPLICATION, OR SERVICES, OR BY DOWNLOADING OR POSTING ANY CONTENT FROM OR TO THE SITE, THROUGH THE APPLICATION, OR VIA THE SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SITE OR APPLICATION. IF YOU DO NOT AGREE TO THESE TERMS, YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE, APPLICATION, SERVICES, OR COLLECTIVE CONTENT.
If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, “you” and “your” will refer to that company or legal entity.
Modifications
Slingwise reserves the right, at its sole discretion, to modify the Site, Application, Services, or these Terms, including any applicable service fees (as defined below), at any time and without prior notice. If we make changes to these Terms, we will post the updated version on the Site or through the Application and update the “Last Updated” date at the top of this page.
Modifications will become effective immediately upon posting. However, material changes to the Terms will take effect for existing Members thirty (30) days after notice is provided via email from support@slingwise.com to the email address on file with your account. You agree to keep your email address on file with Slingwise accurate and up to date.
By continuing to access or use the Site, Application, or Services after any modifications have been posted or communicated, you agree to be bound by the updated Terms. If you do not agree to the modified Terms, your sole recourse is to stop using the Site, Application, and Services.
Eligibility
The Site, Application, and Services are intended solely for individuals who are 18 years of age or older. Any access to or use of the Site, Application, or Services by anyone under the age of 18 is expressly prohibited. By accessing or using the Site, Application, or Services, you represent and warrant that (i) you are 18 or older, and (ii) you have the legal capacity to enter into binding agreements.
How the Site, Application, and Services Work
Slingwise offers two core functionalities:
- Marketplace Platform: A platform where Members can create profiles (Advicestores), connect, and schedule Appointments to exchange information and advice with other Members. Visitors may view Advicestores without registering, but full functionality (e.g., booking and communication) requires registration.
- Software-as-a-Service (SaaS): Experts can integrate parts of their Slingwise Advicestore with their own websites to enable bookings, present offerings, and manage appointments.
Slingwise’s role is strictly limited to facilitating access to the Site, Application, and Services. This includes appointment scheduling, integrated live video, payment processing, dashboard management, and other SaaS features. (See https://slingwise.com/new-how-it-works for more details.)
Slingwise is not a provider of advice or consulting services. We do not verify the identity, qualifications, or credentials of any Member, nor do we control or endorse the advice exchanged between Members. Experts are not employees or agents of Slingwise; they are independent service providers using the platform to market their expertise. You agree that Slingwise is not liable for any loss or damage resulting from reliance on Member Content or information shared during Appointments.
PLEASE NOTE: SLINGWISE PROVIDES A TECHNOLOGY PLATFORM TO FACILITATE MEMBER INTERACTION. WE DO NOT CONTROL OR GUARANTEE THE QUALITY, ACCURACY, OR LEGALITY OF ANY INFORMATION CONTAINED IN AN ADVICESTORE OR EXCHANGED DURING APPOINTMENTS. ALL USE OF THE SITE, APPLICATION, AND SERVICES IS AT YOUR OWN RISK.
User Account Registration
To access certain features of the Site and Application and to create an Advicestore, you must register for a Slingwise Account and become a Member. You may register:
- Directly via the Site or Application, or
- Via a Third Party Account using supported social networking services such as Facebook, Gmail, or LinkedIn.
By linking a third-party social networking service (“SNS”) account (each a “Third Party Account”), you authorize Slingwise to access your SNS account in accordance with that service’s terms and privacy settings.
You represent and warrant that you have the right to share your SNS login information with Slingwise and to grant Slingwise access to your SNS account without violating any applicable terms. This includes sharing any content stored on the SNS for display or use via your Slingwise profile.
Unless otherwise stated, any content retrieved from a Third Party Account (“SNS Content”) will be treated as Member Content under these Terms. Your ability to display SNS Content on Slingwise depends on the privacy settings of your SNS account. If access to a Third Party Account is revoked or the service becomes unavailable, associated SNS Content may no longer be accessible through the Slingwise platform.
Third Party Accounts Disclaimer
PLEASE NOTE THAT YOUR RELATIONSHIP WITH THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH PROVIDERS. Slingwise does not review any SNS Content for accuracy, legality, or non-infringement and disclaims all responsibility and liability for such content.
Account Creation and Responsibilities
We will create your Slingwise Account and corresponding profile page based on the personal information you provide directly or via an SNS (as described above). You may not register more than one (1) active Slingwise Account. You agree to provide accurate, current, and complete information during registration and to keep this information updated.
Slingwise reserves the right to suspend or terminate your account and access to the Site, Application, and Services if you create multiple accounts or if any information provided is inaccurate, outdated, or incomplete.
You are responsible for safeguarding your password. You agree not to disclose it to any third party and accept full responsibility for any activities or actions that occur under your account, whether or not authorized by you. You must immediately notify Slingwise of any unauthorized use of your account.
Advicestores
As an Expert, you may create Advicestores to offer services to other Members. You will be required to provide details about your expertise, pricing, and terms. Advicestores will be publicly visible on the Site, Application, and Services.
Seekers can book Appointments and purchase services based on the information you publish in your Advicestore. Once an Appointment is requested, the price stated in the Advicestore cannot be changed.
You acknowledge that you are solely responsible for the content of your Advicestore(s) and those created by coworkers under your account. You represent and warrant that:
- The content does not violate any agreements with third parties, and
- Your Advicestore and services (a) comply with all applicable laws, tax obligations, and regulations, and (b) do not infringe the rights of others.
Slingwise is not responsible for Advicestore content or for ensuring compliance with laws or regulations. You understand that Slingwise:
- Is not involved in interactions between Members,
- Does not recommend, endorse, or screen Experts, and
- Does not monitor or validate the accuracy of Member Content.
Slingwise is not a party to any agreement between Members. We reserve the right, at our sole discretion and without notice, to remove or disable any Advicestore that we find objectionable, in violation of these Terms, or otherwise harmful to the platform.
As an Expert, you agree to be fully responsible for your actions and omissions.
No Endorsement
Slingwise does not endorse any Member or their qualifications. Although we require Members to provide accurate information, we do not confirm the identity or credentials of any Member.
You are solely responsible for assessing the suitability of other Members. By using the Site, Application, or Services, you agree that any legal claim or remedy you pursue due to another Member’s actions must be directed against that Member only. You agree not to hold Slingwise liable for the conduct of other users.
Appointments and Financial Terms
For Experts:
If you receive an Appointment request, you must respond within 24 hours. Failure to respond will result in the request being automatically accepted.
When an Appointment is confirmed, we will share the necessary Seeker information with you—unless you are on a pay-per-lead subscription, in which case information disclosure may be limited based on your plan (see section on subscriptions below).
Booking Rate:
The minimum amount due by a Seeker for a scheduled Appointment (if applicable) is referred to as the booking rate. Booking rates are specified in your Advicestore, quoted in USD or EUR, and displayed as a rate per minimum duration (in minutes) and per minute thereafter. All rates are set solely by the Expert.
Slingwise Fees
In consideration for the Services, Slingwise charges either:
- A fixed monthly subscription fee, or
- A percentage-based service fee on Appointment earnings (the “Service Fee”).
For full pricing details, see: https://slingwise.com/pricing/
Subscription Plans
- Subscription A – Free Starter Plan
To help you get started with Slingwise, we offer Subscription A, a free plan with limited features. This includes the ability to receive up to 3 free discovery calls per month. Members on Subscription A agree not to misuse its intended purpose. Slingwise reserves the right to limit, modify, or cancel features of this subscription at any time. - Subscription C1 – Paid Plan for Unlimited Discovery Appointments
Subscription C1 is a monthly paid plan that allows Experts to receive unlimited free discovery appointments. A fixed fee applies, and this plan is designed for professionals who want greater exposure and lead volume.
Slingwise Subscription C2 – Pay-per-Lead Discovery Appointments
Under Subscription C2, Experts are not charged a fixed monthly fee. Instead, when a Seeker books an appointment, the Expert will be notified via email and a message in their Slingwise dashboard. Access to the Seeker’s full contact details and the appointment link will be granted only after the Expert has paid the agreed pay-per-lead fee.
If the Expert declines to pay the fee or does not act on the lead, the appointment will be automatically cancelled 24 hours before the scheduled time.
Slingwise does not guarantee the quality of any lead and cannot be held responsible for the outcomes or usefulness of any such booking.
Slingwise Subscription B1 – Fixed Fee for Paid Advice
Under Subscription B1, Experts pay a fixed monthly fee to receive unlimited paid advice appointments. In this plan, Slingwise does not charge a percentage-based service fee. All earnings from paid advice sessions, minus Slingwise’s transaction fee, are transferred directly to the bank account provided in the Expert’s main account.
Slingwise Subscription B2 – Revenue Share for Paid Advice
Under Subscription B2, Experts are not charged a fixed monthly fee. Instead, Slingwise charges a 20% service fee on all Appointment Fees collected on behalf of the Expert. The remaining 80% (after subtracting the transaction fee) is transferred to the Expert’s designated bank account.
The Service Fee is deducted automatically from the Appointment Fee payable to the Expert after a paid consult.
At the conclusion of each Appointment, Slingwise calculates the total fee based on the actual duration of the session and the applicable per-minute rate. After deducting the Service Fee and any amount pre-paid by the Seeker, Slingwise processes the payment via Stripe or any other listed payment provider, in either USD or EUR.
Service Fees are non-refundable.
If a Seeker refuses to pay any outstanding Appointment Fee, Slingwise is not liable and cannot be held accountable.
Appointments and Financial Terms for Seekers (Paid Advice)
As a Seeker, you are solely responsible for honoring confirmed Appointments. By scheduling an Appointment via the Site or Application, you agree to all applicable terms as outlined in these Terms and in the Expert’s Advicestore. Slingwise is not a party to the agreement between you and the Expert and assumes no liability for its performance.
You agree to pay all Appointment Fees due in connection with any scheduled Appointment. To initiate an Appointment, Slingwise may obtain a pre-authorization or charge your credit card (or payment method such as iDEAL) for an amount equal to:
(Minimum booking time set by the Expert × Expert’s per-minute rate) + Slingwise transaction fee.
At the end of your Appointment, any remaining balance will be charged to your payment method.
You will be prompted to provide standard billing details, including your name, billing address, and payment information. Payments will be processed via Stripe or another third-party provider. You authorize Slingwise to charge your payment method directly or via the provider. If you are redirected to a third-party provider, you may be subject to their own terms and privacy policy. Please review them before use.
Upon successful payment, you will receive a confirmation email summarizing your Appointment.
General Financial Terms
Refunds
- As a Seeker, you may cancel or reschedule a paid advice Appointment without penalty at least 24 hours before the scheduled time.
- Cancellations or rescheduling within 24 hours of the Appointment are not permitted for paid advice sessions.
- Discovery calls (free Appointments) may be cancelled or rescheduled at any time.
- If you cancel a paid Appointment in accordance with these Terms, you will be fully reimbursed.
- As an Expert, you may cancel a scheduled Appointment at any time without penalty.
If you believe you have been incorrectly charged for a cancelled Appointment and would like to request a refund, please contact support@slingwise.com.
Taxes
You are solely responsible for determining your tax obligations and complying with all applicable tax reporting requirements. Slingwise does not provide tax advice and assumes no responsibility for tax compliance on your behalf.
User Conduct
You understand and agree that you are solely responsible for complying with all applicable laws, regulations, and tax obligations that may apply to your use of the Site, Application, Services, and Content. In connection with your use of the Slingwise platform, you agree that you will not:
- Violate any local, state, provincial, national, or international law or regulation, or any court order, including but not limited to zoning laws and tax regulations.
- Use manual or automated software, devices, scripts, robots, or other means to access, “scrape,” “crawl,” or “spider” any part of the Site, Application, Services, or Content.
- Use the Site, Application, or Services for any commercial purposes not expressly permitted by these Terms.
- Copy, store, or access any content or information on the Site, Application, or Services for purposes not expressly permitted by these Terms.
- Infringe the rights of any person or entity, including but not limited to intellectual property, privacy, publicity, or contractual rights.
- Interfere with or damage the Site, Application, or Services by introducing viruses, Trojan horses, malicious code, denial-of-service attacks, spoofing, or similar harmful technologies.
- Post or transmit personal information about others without their consent, including contact details or payment information.
- Use the Site, Application, or Services to distribute spam, unsolicited emails, or unrelated advertisements.
- Harass, stalk, or harm another user, or collect personal information about other users for any purpose outside of transacting as a Slingwise Member.
- Register for more than one Slingwise Account or register on behalf of another person.
- Contact an Expert or Seeker for any reason other than to ask a question directly related to the Services.
- Solicit Members to join third-party services or platforms that compete with Slingwise without prior written consent from Slingwise.
- Impersonate any person or entity, or falsify information about yourself or your affiliation.
- Use bots, scripts, or automated tools to interact with the Site, Application, or Services.
- Use Slingwise to find an Expert and then complete a transaction outside the platform in order to circumvent fees owed to Slingwise.
- As an Expert, submit Advicestores with false or misleading information or pricing that you do not intend to honor.
- Post, upload, or share any Content that:
- Infringes third-party intellectual property or rights of privacy/publicity;
- Violates any applicable law or regulation or could result in civil liability;
- Is false, misleading, or fraudulent;
- Is defamatory, obscene, pornographic, vulgar, or offensive;
- Promotes discrimination, hate, or violence;
- Promotes illegal or harmful activities or substances.
- Systematically retrieve data from the platform to create or compile a database or directory using bots or other methods.
- Use, display, mirror, or frame the Site, Application, or any element within, including Slingwise branding or layout, without prior written consent.
- Access non-public areas of the platform, Slingwise systems, or the systems of our providers.
- Attempt to test, probe, or breach the security of any Slingwise system or network.
- Circumvent, disable, or interfere with any security-related technology or access control mechanism.
- Forge headers or otherwise manipulate source-identifying information in emails or posts.
- Attempt to reverse engineer, decompile, or disassemble any part of the Slingwise platform or its software.
- Encourage or assist any third party in violating these Terms.
Enforcement and Monitoring
Slingwise reserves the right to investigate and prosecute violations of the above rules to the fullest extent of the law. We may cooperate with law enforcement agencies to pursue users who violate these Terms.
While Slingwise is under no obligation to monitor your use of the Site, Application, Services, or Collective Content, we reserve the right to do so to operate the platform effectively, ensure compliance with these Terms, and satisfy legal obligations or court orders.
Slingwise may, at any time and without notice, remove or disable access to any Collective Content that, in our sole discretion, violates these Terms or is otherwise harmful or objectionable.
Privacy
Please review Slingwise’s Privacy Policy at https://slingwise.com/privacy/ for detailed information about how Slingwise collects, uses, and protects your personal data.
Ownership
The Site, Application, Services, and all associated content (collectively, the Collective Content) are protected by copyright, trademark, and other intellectual property laws in the United States, the Netherlands, and other jurisdictions where Slingwise operates. You acknowledge and agree that all rights, title, and interest in the Site, Application, Services, and Collective Content, including all related intellectual property rights, are the exclusive property of Slingwise and its licensors.
You agree not to remove, alter, or obscure any copyright, trademark, service mark, or proprietary rights notices incorporated in or accompanying the Site, Application, Services, or Collective Content.
Application License
Subject to your compliance with these Terms, Slingwise grants you a limited, non-exclusive, non-transferable license to download and install one copy of the Slingwise Application on a single device (mobile or computer) that you own or control, and to use that copy solely for your personal use. Slingwise retains all rights in the Application not expressly granted in these Terms.
Slingwise Content and Member Content License
Subject to your compliance with these Terms, Slingwise grants you a limited, non-exclusive, non-transferable license to:
- Access and view Slingwise Content solely for personal, non-commercial purposes;
- Access and view Member Content to which you are permitted access, solely for personal, non-commercial purposes.
You may not sublicense, use, copy, adapt, modify, create derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast, or otherwise exploit the Site, Application, Services, or any Collective Content, except as expressly permitted by these Terms.
No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Slingwise or its licensors, unless explicitly granted under these Terms.
Member Content
Slingwise may, at its sole discretion, allow Members to post, upload, publish, submit, or transmit content (“Member Content“). By doing so, you grant Slingwise a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, and otherwise exploit such Member Content on or through the Site, Application, and Services.
Slingwise does not claim ownership of any Member Content. Nothing in these Terms limits your rights to use your own content.
However, you acknowledge that you are solely responsible for the Member Content you make available through the Site, Application, and Services. You represent and warrant that:
- You own or have the necessary rights, licenses, and permissions to grant Slingwise the rights described above.
- Your Member Content, and Slingwise’s use of it, will not infringe any third-party rights, including intellectual property, privacy, publicity, or contractual rights, and will not violate any law or regulation.
Links to Third-Party Websites
The Site, Application, and Services may contain links to third-party websites or resources. You acknowledge and agree that Slingwise is not responsible or liable for:
- The availability or accuracy of such third-party websites or resources; or
- The content, products, or services available from such websites or resources.
Links do not imply any endorsement by Slingwise. You assume full responsibility and risk for accessing or using any third-party websites or resources.
Proprietary Rights Notices
All trademarks, service marks, logos, trade names, and other proprietary designations of Slingwise used in connection with the Site, Application, and Services are the property of Slingwise. Any other trademarks, logos, or trade names are the property of their respective owners.
Copyright Policy
Slingwise respects intellectual property rights and expects users to do the same. It is Slingwise’s policy to terminate, in appropriate circumstances, the accounts of users who repeatedly infringe the rights of copyright holders.
Termination and Account Deactivation
Slingwise may, at its sole discretion and without liability to you, with or without cause, and with or without prior notice:
- Terminate these Terms,
- Terminate your access to the Site, Application, or Services, and/or
- Deactivate or cancel your Slingwise Account.
If we terminate your access or account, we will pay out any outstanding amounts we reasonably determine are owed to you (and which we are legally obligated to pay). Upon termination, you remain liable for all amounts due.
You may cancel your account at any time by contacting support@slingwise.com.
Please note that if your account is cancelled, Slingwise is under no obligation to delete or return any content you have submitted, including reviews or feedback.
Let me know if you’d like this entire Terms of Service compiled into a downloadable document (PDF, DOCX, or HTML), or if you’d like help drafting related documents like a Refund Policy, Cookie Policy, or a Subscription Agreement Addendum.
Disclaimers
IF YOU CHOOSE TO USE THE SITE, APPLICATION, AND SERVICES, YOU DO SO AT YOUR OWN RISK. You acknowledge and agree that Slingwise has no obligation to conduct background checks on any Member, including Seekers and Experts, but may do so at its sole discretion.
The Site, Application, Services, and Collective Content are provided “as is,” without warranties of any kind, express or implied. Without limiting the foregoing, Slingwise explicitly disclaims any warranties of merchantability, fitness for a particular purpose, quiet enjoyment, non-infringement, or warranties arising from course of dealing or usage of trade.
Slingwise makes no warranty that:
- The Site, Application, Services, or Collective Content (including Advicestores or information exchanged in Appointments) will meet your requirements;
- The Site, Application, or Services will be available without interruption, securely, or error-free;
- The quality, accuracy, completeness, reliability, or timeliness of any Collective Content will meet your expectations.
No advice or information, whether oral or written, obtained from Slingwise or through the platform, creates any warranty not expressly stated in these Terms.
You are solely responsible for your communications and interactions with other users of the Site, Application, and Services. Slingwise does not attempt to verify the statements of users or guarantee their conduct. You agree to take reasonable precautions in all communications and interactions, including those with Experts, regardless of whether Slingwise facilitates such interactions.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, you acknowledge and agree that your access to and use of the Site, Application, Services, Collective Content, Advicestores, or Appointments—and any interactions with other users—are at your sole risk.
Neither Slingwise nor any party involved in creating, producing, or delivering the platform shall be liable for any incidental, special, exemplary, or consequential damages, including but not limited to:
- Loss of profits, data, goodwill, service interruption, computer damage, or system failure;
- The cost of substitute products or services;
- Personal or bodily injury, emotional distress, or any other damages related to:
- Use or inability to use the platform;
- Interactions with users of the Site, Application, or Services;
- Any communication, interaction, or meeting with another person as a result of your use of the platform.
This applies regardless of whether the damages are based on warranty, contract, tort (including negligence), product liability, or any other legal theory—even if Slingwise was informed of the possibility of such damages and even if a limited remedy fails in its essential purpose.
In no event shall Slingwise’s aggregate liability exceed:
- The total amount you have paid or owe for Appointments in the twelve (12) months prior to the incident giving rise to the liability, or
- One hundred U.S. dollars (USD $100), if no such payments were made.
Note: Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such cases, the above limitations may not apply to you.
Indemnification
You agree to release, defend, indemnify, and hold harmless Slingwise and its affiliates, subsidiaries, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal and accounting fees) arising out of or related to:
- Your use of or access to the Site, Application, Services, or Collective Content;
- Your violation of these Terms;
- Your Member Content;
- Your interactions with any Member, reliance on information exchanged via the platform, or the creation and use of an Advicestore.
Slingwise reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification, and you agree to cooperate in such defense.
Export Control and Restricted Countries
You may not use, export, re-export, import, or transfer the Application except as permitted under applicable laws, including those of:
- The United States,
- The European Union,
- The Netherlands, and
- Any other relevant jurisdiction.
In particular, the Application may not be exported or re-exported to:
- Countries subject to U.S., EU, or UK embargoes, or
- Individuals listed on the U.S. Treasury’s Specially Designated Nationals (SDN) list, the U.S. Department of Commerce’s Denied Persons List, the EU Sanctions List, or the UK Sanctions List.
By using the Slingwise platform, you represent and warrant that:
- You are not located in a country that is subject to U.S., EU, or UK government embargoes or designated as supporting terrorism; and
- You are not listed on any government list of prohibited or restricted parties.
You further agree not to use Slingwise for any activity prohibited by law, including the development of nuclear, chemical, or biological weapons or missile technology. Slingwise reserves the right to restrict Advicestores associated with prohibited countries.
Feedback and Reporting Misconduct
We encourage you to share feedback, comments, and suggestions to help us improve Slingwise (“Feedback”). You may submit Feedback by emailing support@slingwise.com.
All Feedback becomes the sole and exclusive property of Slingwise. By submitting Feedback, you agree to irrevocably assign all rights, title, and interest in the Feedback to Slingwise, including any associated intellectual property rights.
At Slingwise’s request and expense, you agree to assist in acquiring, protecting, and maintaining those rights by executing necessary documents and cooperating in legal processes.
Reporting Misconduct
If you believe that another user is acting or has acted inappropriately, including but not limited to:
- Engaging in offensive, violent, or sexually inappropriate behavior;
- Suspected fraudulent activity;
- Any other disturbing or unsafe conduct;
You should immediately report the individual to the appropriate authorities and notify Slingwise at support@slingwise.com. While Slingwise is not obligated to take action, we reserve the right to investigate and take appropriate measures at our discretion.
Assignment
You may not assign or transfer these Terms, whether by operation of law or otherwise, without prior written consent from Slingwise. Any attempted assignment or transfer without such consent will be null and void.
Slingwise may assign or transfer these Terms freely and without restriction. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
Notices
Unless otherwise stated, any notices or communications required or permitted under these Terms shall be in writing and will be deemed given:
- By Slingwise via email (to the email address you provide); or
- By posting the notice on the Slingwise Site or through the Application.
For email notices, the date of transmission shall be considered the date of receipt.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California and the United States of America, without regard to conflict-of-law principles.
You and Slingwise agree to submit to the personal jurisdiction of the state and federal courts located in San Francisco, California, for any action seeking injunctive or equitable relief related to intellectual property rights (including copyrights, trademarks, trade secrets, and patents).
Severability
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision shall be enforced to the maximum extent permissible under law.
Dispute Resolution (U.S., EU, and Netherlands)
You and Slingwise agree that any dispute, claim, or controversy arising out of or relating to these Terms, or the use of the Site, Application, or Services (collectively, “Disputes”), shall be resolved through binding arbitration, except where either party seeks injunctive or equitable relief in a court of competent jurisdiction for intellectual property matters.
Class Action and Jury Waiver
By agreeing to arbitration:
- You waive the right to a jury trial, and
- You waive the right to participate in any class action or representative proceeding.
Unless both you and Slingwise agree otherwise in writing, the arbitrator may not consolidate claims or preside over any form of representative or class proceeding.
If this class action waiver is found to be unenforceable, then the entirety of this Dispute Resolution section will be deemed void.
Arbitration Rules and Governing Law
Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes (the “AAA Rules”), available at www.adr.org or by calling 1-800-778-7879.
The Federal Arbitration Act will govern the interpretation and enforcement of this section.
Arbitration Process
To initiate arbitration, the party must submit a written Demand for Arbitration as outlined in the AAA Rules. The arbitrator will be either:
- A retired judge, or
- An attorney licensed to practice law in California, selected by mutual agreement or appointed by the AAA if the parties do not agree within 7 days.
Arbitration Location and Procedure
Unless otherwise agreed, arbitration will be conducted in the county where you reside.
- If your claim is $10,000 or less, arbitration will be based on written submissions only, unless a hearing is requested or deemed necessary by the arbitrator.
- If your claim is over $10,000, the AAA Rules determine your right to a hearing.
- The arbitrator may allow a reasonable exchange of evidence consistent with the streamlined nature of arbitration.
Arbitrator’s Decision
The arbitrator will issue an award with findings and conclusions. Judgment on the award may be entered in any court with jurisdiction.
- The arbitrator may award declaratory or injunctive relief only to the extent necessary to resolve the claimant’s individual dispute.
- Awards of damages will align with the Limitation of Liability section above.
- If you prevail, you may be entitled to recover attorneys’ fees and costs as provided by law.
Fees
Your responsibility for AAA fees will be as provided in the AAA Rules. However, if your damages claim is under $75,000, Slingwise will cover all filing, administrative, and arbitrator fees unless the arbitrator finds the claim frivolous or brought for improper purposes (per Rule 11(b) of the Federal Rules of Civil Procedure).
Changes to Dispute Resolution
Notwithstanding the provisions of the “Modification” section above, if Slingwise amends this “Dispute Resolution” section after the date you first accepted these Terms (or accepted any subsequent changes), you will be notified in accordance with these Terms.
You may reject any such change by sending written notice (including via email to support@slingwise.com) within 30 days of the date the change becomes effective, as indicated by the “Last Updated” date or the date of our notification. By rejecting a change, you agree to arbitrate any Dispute in accordance with the version of this “Dispute Resolution” section that was in effect at the time you first accepted these Terms (or any validly accepted modification).
Disputes arising in the EU or The Netherlands may also be settled in a similar manner, either through the appropriate courts or through an independent arbitration process.
Entire Agreement
These Terms constitute the entire and exclusive agreement between you and Slingwise regarding the Site, Application, Services, Collective Content, Appointments, and Advicestores. They supersede and replace all prior oral or written agreements or understandings between you and Slingwise relating to the same subject matter.
General Provisions
- The failure of Slingwise to enforce any right or provision in these Terms does not constitute a waiver of future enforcement of that right or provision.
- Any waiver must be in writing and signed by an authorized representative of Slingwise to be effective.
- The exercise of any remedy by either party under these Terms shall be without prejudice to other available remedies.
- If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
Contacting Slingwise
If you have any questions about these Terms or the Slingwise platform, you may contact us at:
Customer Care – Privacy Policy Issues
Email: support@slingwise.com
Privacy Policy: https://slingwise.com/privacy/
Slingwise is owned and operated by Shoeboxmemo B.V. (collectively, “Slingwise”, “we”, or “us”).
Privacy Policy (Summary & Scope)
Slingwise takes your privacy very seriously. This Privacy Policy explains how we collect, use, and disclose personal information from users of www.slingwise.com (the “Site”) and the Slingwise mobile application (the “Application”).
Unless defined otherwise in this Privacy Policy, the terms used have the same meaning as in our Terms of Service: https://slingwise.com/terms/
Scope
This Privacy Policy applies only to information you provide to us via the Site and Application. Please note that our platform may contain links to third-party websites. Slingwise is not responsible for the privacy practices, security, or content of such external websites. We recommend reviewing their respective privacy policies.
Terms like “using” and “processing” include actions such as collecting, storing, analyzing, modifying, deleting, disclosing, or transferring information within Slingwise or to our affiliates, whether in the United States or internationally.
Information We Collect
Our goal in collecting information is to provide, maintain, and improve our Services and ensure an optimal user experience.
Information You Provide
When you use Slingwise Services or interact with the platform, we may collect the following types of Personal Information:
- Full name, email address, phone number, and postal address;
- Username, password, and account preferences;
- Payment and billing information, such as credit card number and billing address.
Information Collected Automatically
When you visit the Site or Application, whether logged in or not, we automatically collect:
- Non-Identifying Information: Profile preferences, usage settings, and demographic data, which may be aggregated for performance and service improvements.
- Log Data: Your IP address, browser type, referring/exit pages, time spent on pages, search terms, timestamps, and interaction data. This is used for analytics, troubleshooting, improving navigation and performance, and ensuring platform security.
We do not associate Log Data with Personal Information unless necessary for specific support or security reasons. However, aggregated and anonymized versions of this data may be used for internal analysis or service development.
Cookies
Like many websites, we use cookies to collect information. A cookie is a small data file transferred to your computer’s hard drive for record-keeping purposes. We use cookies for two primary purposes:
- Persistent cookies: These are used to save your login information for future sessions.
- Session cookies: These enable specific features of the Site and Application, help us understand how you interact with the platform, and allow us to analyze overall usage patterns and web traffic. Session cookies are deleted when you log out and close your browser.
You can modify your browser settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note, however, that disabling cookies may limit the functionality of the Site, Application, or Services.
Web Beacons
Our Site and Application may include Web beacons (also known as single-pixel GIFs). These are electronic images used in combination with cookies to:
- Analyze user activity on the platform,
- Compile aggregate usage statistics, and
- Monitor which emails and links have been opened.
This helps us evaluate the effectiveness of our communications and marketing efforts.
Information Collected from Other Sources
We may collect information about you from third-party sources and platforms.
You can register for Slingwise by logging into an account with a third-party service provider (e.g., Facebook or LinkedIn). Each such account is referred to as a Third Party Account. You can link your Slingwise Account with your Third Party Account by either:
- Providing your login credentials directly to Slingwise, or
- Authorizing Slingwise to access the account in accordance with the applicable third-party terms.
You represent that you are authorized to share your login credentials or grant access without breaching any third-party agreement and without obligating Slingwise to pay fees or be subject to usage restrictions imposed by the Third Party Service Provider (TPSP).
Upon registration via a Third Party Account, we may retrieve information such as your:
- Full name, email address, profile picture,
- List of friends or connections,
- Groups or pages you follow,
- Any other public or authorized data you’ve shared via the TPSP.
This information is used to create and display your Slingwise Account profile. The visibility of this information depends on both your privacy settings with the TPSP and your selections within Slingwise.
Use of Your Information
We only use your Personal Information for the purposes disclosed in this Privacy Policy or at the time of collection, unless you provide consent or as required by law. These purposes include:
Email Communications
We may use your information to send:
- Account-related updates,
- Service notifications,
- Policy or Terms changes,
- Other operational messages.
Mobile Communications
With your consent, we may use your mobile number to send service-related updates and notifications.
Profile Information
Your profile will include your name, profile picture, and location. You can choose to include additional details such as:
- Your TPSP connections who are also Slingwise members,
- Groups you’re affiliated with,
- A personal biography,
- Links to your Advicestores.
Your Profile Information is visible to other Slingwise users and may be displayed publicly or on third-party platforms with your permission. Please exercise caution regarding what information you choose to make public.
Advicestores
If you create an Advicestore, the content may be:
- Published publicly on Slingwise,
- Shared with third parties, or
- Displayed on affiliated or partner websites.
Slingwise Marketing
We may use your Personal Information to send:
- Newsletters,
- Promotional content,
- Marketing communications relevant to your interests.
You may opt out of marketing communications at any time via your account settings under “Manage Notifications.” However, transactional or service-related notifications cannot be opted out of.
Request Fulfillment
We use your information to respond to:
- Service or product inquiries,
- Support or feedback submissions,
- Other direct user requests.
Data Analysis
We analyze usage trends to:
- Improve our Site, Application, and Services,
- Tailor our content and user experience,
- Identify technical issues or user behavior patterns.
Aggregated data may be shared internally for reporting and product development purposes but is never used to personally identify you unless required for customer support or fraud prevention.
Testimonials
With your explicit consent, we may publish your testimonial along with your name on our Site or Application. If you wish to have your testimonial removed, contact us at support@slingwise.com.
Information Sharing and Disclosure
We do not sell, share, or disclose your Personal Information for purposes other than those outlined in this Privacy Policy, unless with your consent or as required by law. We may share your information in the following circumstances:
- Aggregated Data and Analysis
We may share aggregated, non-identifying information (such as usage statistics or trends) with third parties for industry analysis, demographic profiling, marketing, customer service optimization, and product development. This data will not contain your Personal Information.
- Service Providers
We may engage trusted third-party companies or individuals to perform services related to the Site and Application. These include services such as:
- Website and application maintenance,
- Database management,
- Web analytics,
- Data processing,
- Email and SMS distribution.
These third parties are only given access to your information as needed to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
- Corporate Transactions
If Slingwise is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via:
- A prominent notice on our website, or
- An email sent to the address associated with your account
before any transfer and before your information becomes subject to a new privacy policy.
- Legal Investigations
We may disclose your information if we believe it is necessary to:
- Investigate, prevent, or take action regarding illegal activities or fraud,
- Protect the safety, rights, or property of any person,
- Enforce our Terms of Service, or
- Comply with the law.
- Legal Compliance
We may share your information to comply with:
- Subpoenas,
- Court orders,
- Legal processes,
- Law enforcement requests, or
- To exercise our legal rights or defend against claims.
Third-Party Services
We provide options for you to register or connect your Slingwise Account via third-party service providers (TPSPs) such as Facebook, Gmail, or LinkedIn. When you connect to the Site or Application through a TPSP:
- We may share certain data with the TPSP.
- They may also share your publicly available or authorized data with us.
This information is used to:
- Create and personalize your Slingwise Account,
- Help you connect with friends who also use Slingwise,
- Pre-fill registration forms, and
- Enhance your overall experience on the platform.
Please note that we do not control the data practices of these TPSPs. We recommend reviewing their privacy policies before linking your accounts.
Updating and Deleting Your Personal Information
You may access, review, update, correct, or delete your Personal Information at any time by:
- Editing your profile settings within your account, or
- Contacting us at support@slingwise.com
To deactivate your Slingwise Account:
- Use the “Cancel Account” feature in your account settings, or
- Contact us directly.
We will comply with your request unless we are legally required or have a legitimate business need to retain certain data (e.g., for fraud prevention or tax compliance).
Please note: Even after deactivation, some content (e.g., Member Content such as reviews or Advicestores) may remain publicly visible on the platform.
Security and Data Retention
Slingwise implements multiple layers of security to protect your Personal Information from unauthorized access, destruction, or misuse. Security measures include:
- SSL Encryption: When you enter sensitive information, we use secure socket layer (SSL) technology to encrypt the data in transit.
- Password Protection: Your account is password-protected, and our servers are hosted in secure data centers with controlled access.
- Infrastructure: Hosting is managed by enterprise-grade providers known for supporting mission-critical internet applications.
We will never ask for your credit card information, password, or identification number via email or phone. If you receive suspicious communications, please contact us immediately.
While we follow generally accepted industry standards, no method of transmission over the internet or method of electronic storage is 100% secure. As such, we cannot guarantee absolute security.
If we experience a breach involving your unencrypted personal data, we will notify you by email or prominent notice on our platform without unreasonable delay, unless law enforcement advises otherwise.
Sharing Personal Contact Information
To maintain a secure and trustworthy environment for all users, sharing personal contact details—including email addresses, phone numbers, Skype or IM usernames, or any other personal contact information—is strictly prohibited on Slingwise.
All communications, file exchanges, and information sharing must occur exclusively through Slingwise’s messaging system. This protects both users and the integrity of the platform.
Slingwise is built on security and trust. In an online environment traditionally vulnerable to fraud and abuse, maintaining communication within the Slingwise platform is essential for user safety and privacy.
Slingwise’s Call Back service and User Inboxes are specifically designed to facilitate professional, secure communication. To help protect user privacy, all personally identifiable contact details beyond your name must remain anonymous in initial conversations.
International Transfer of Personal Information
Slingwise and its third-party partners may operate globally. As such, your personal information may be collected, transferred, stored, or processed outside of your country, including jurisdictions where data protection laws may be different (and possibly less protective) than those in your location.
Information may be disclosed in compliance with lawful requests from government or legal authorities in those countries.
By using the Site, Application, or Services—or by submitting your personal information—you consent to this potential international transfer and processing of your data.
Access to Your Information
You have the right to request access to any personal information we have collected, used, or disclosed about you. To submit a request, please contact us at support@slingwise.com.
Updates to This Privacy Policy
By using the Site, Application, or Services, you agree to the terms of this Privacy Policy, including any future amendments. Please check the “Last Updated” date to ensure you are aware of the most current version.
If material changes are made to this policy, Slingwise will:
- Notify you by email (sent to the address associated with your account), and/or
- Post a prominent notice on the Site and Application prior to the changes taking effect.
We encourage you to periodically review this page to stay informed about our privacy practices.
Addressing Your Concerns
Slingwise is committed to upholding this Privacy Policy. We have internal policies, employee training, and monitoring in place to ensure your data is handled responsibly.
If you have questions, feedback, or wish to contact our Privacy Officer, please reach out via the contact information below:
ShoeboxMemo B.V.
Atoomweg 63
3542 AA Utrecht
The Netherlands
Chamber of Commerce: 60527269
Email: support@slingwise.com
Your Data Rights & Protection
At Slingwise, we are committed to ethical, transparent, and lawful data practices. We adhere to international standards, including the EU’s General Data Protection Regulation (GDPR). Your rights include:
Obtaining and Revoking Consent
You may grant or withdraw your consent at any time by contacting support@slingwise.com.
Timely Breach Notification
In the event of a data breach, we will notify impacted users and data controllers within 72 hours, outlining:
- The nature and scope of the breach,
- The information affected,
- The actions taken to mitigate the impact.
Right to Data Access
You may request an electronic copy of the personal data we hold about you. This report will also describe how your data has been used.
Right to Be Forgotten
If you terminate your relationship with Slingwise, you can request that we permanently delete your personal data from our records.
Data Portability
You have the right to obtain a machine-readable copy of your personal data and reuse it across other platforms or services outside of Slingwise.
Privacy by Design
Slingwise is built on a Privacy by Design approach. We maintain a detailed map of our data collection flows, processing parties, and access permissions. Our systems and staff are trained to prioritize data minimization, security, and privacy in all business operations.