Statement of vulnerability and secrutity
Latest update: July 2021
At Slingwise, we consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present. If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.
Please do the following:
E-mail your findings to security@slingwise.com.
Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people’s data.
Do not test our website www.Slingwise.com or perform actions on forms.
Do not reveal the problem to others until it has been resolved,
Do not use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties, and do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. Usually, the IP address or the URL of the affected system and a description of the vulnerability will be sufficient, but complex vulnerabilities may require further explanation.
Exclusions
While researching, we’d like to ask you to refrain from:
Denial of service
Spamming
Social engineering (including phishing) against anybody associated with the Slingwise
Any physical attempts against the property of Slingwise and its members
Interacting with any account you do not own or have explicit permission from the owner
Theoretical security issues with no realistic exploit scenario(s) or attack surfaces, or issues that would
require complex end user interactions to be exploited
Any issues regarding domain settings (such as SPF policy, DKIM settings, etc)
Clickjacking reports against unauthenticated pages and/or static content resources.
What we promise:
We will respond to your report within 10 business days with our evaluation of the report and an expected resolution date.
If you have followed the instructions above, we will not take any legal action against you in regard to the report.
We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission,
We will keep you informed of the progress towards resolving the problem,